Order Status

Once an order is placed on our online store, customers will receive an email confirmation with their order details and tracking information if applicable

Customers can track the status of their order by logging into their account on our website and clicking on the “My Orders” section. Here they will find information on their order history, current status, expected delivery date, and tracking details.

Order statuses include:

  1. Processing: Your order is being processed and prepared for shipment.
  2. Shipped: Your order has been shipped and a tracking number is provided.
  3. Out for Delivery: Your order is on its way and will be delivered soon.
  4. Delivered: Your order has been successfully delivered to the specified address.
  5. Cancelled: If for any reason the order is cancelled, customers will receive an email notification.
  6. If there are any delays or issues with an order, customers will be notified via email or phone call. Our customer service team is available to provide updates and address any concerns regarding order status.

We strive to ensure a smooth and efficient ordering process for our customers and will do our best to keep them informed every step of the way.